FAQ

How do I register for Comms Connect Melbourne?

Registration for the Comms Connect Melbourne conference will be available later this year, if you would like to register for a FREE exhibition pass click here. It is recommended you register online before the show to take advantage of the best pricing and save time on-site.


How much does it cost to attend?

Comms Connect Melbourne offers a variety registration packages to meet your needs. More information will be made available at a later date once registration has open.


Where is the event being held?

Melbourne Convention & Exhibition Centre
2 Clarendon Street
South Wharf VIC 3006
For more information on directions and parking click here.


Why should I attend Comms Connect Melbourne?

Comms Connect Melbourne is the premier annual event for critical communications technology professionals in Australia. It is the one time of year where everything is together in one place for your chance to connect with peers, see the newest products and services, and to attend educational sessions taught by industry leaders on the latest topics. Attendees represent a diverse group of professionals from the government/military; public safety; utility; transportation and business enterprise sectors.


Where can I find information about the conference program for 2020?

More information will be made available soon…


How do I become a speaker?

If you are interested in speaking please click here


How can I book a stand at Comms Connect Melbourne?

More information can be found on the Sponsor/Exhibit page here. To speak with a sales manager, contact:

Paul Davis
+61 2 9168 2531
Pdavis@wfmedia.com.au

Narelle Granger
+61 2 9168 2530
ngranger@wfmedia.com.au


Does Comms Connect Melbourne have a mobile app?

Comms Connect Melbourne’s mobile app will be available to download on Apple and Android devices to all conference delegates. Access important show info, build your own conference schedule, view speaker and exhibitor information and more. Information on the App will be sent to all pre-registered conference attendees a week prior to the show.


Will there be access to the presentations post-event?

All presentations that we have permission from the presenters to publish, will be available to conference delegates. An email will be sent post-event with the link to view these.


What are the on-site registration hours?

Wednesday, 18 November……….. 8:15 am – 5:00 pm
Thursday, 19 November………….. 8:15 am – 3.30 pm


What are the exhibit hall hours?

Wednesday, 18 November……….. 9:00 am – 5:00 pm
Thursday, 19 November ………….. 9:00 am – 3:30 pm


How can I request to be removed from mailing lists?

Please email events@comms-connect.com.au if you wish to have your details removed from promotional lists for this event.


Will food be available during the show?

Conference delegates receive morning tea, lunch and afternoon tea on both days as part of their paid delegate fee. There are also many food options to purchase within the exhibtion hall and surrounding MECE.


How do I make hotel reservations?

More information will be available soon.


Can children attend the event/show floor?

No, attendees must be 18 years or older to attend any portion of Comms Connect Melbourne. No infants or strollers are permitted.


I did not receive a confirmation, am I registered?

If you did not receive a confirmation email, please contact events@comms-connect.com.au with your registration details.


How can I update or change my registration information?

If you would like to upgrade or amend your registration email events@comms-connect.com.au


How do I make a group registration?

Group registration is available for conference delegates. When you register as a delegate online, you will be given the option to select the number of people you wish to register on the first page. If you register 4 or more registrations from the same company, with the same package (ie two-day package) the 4th attendee will not be charged.


How will I receive my badge?

Your badge will not be mailed to you. Your badge will be available for collection from the registration desk outside the exhibition hall.


Do I need to bring anything with me?

No, you will just need to inform the registration desk staff of your surname name when you arrive.


Can I register onsite?

You can register onsite, however we do recommend that you pre-register online to avoid delays at the registration counter when collecting your badge.


Can I cancel my registration?

If you are no longer able to attend this event, a substitute delegate is welcome at no extra charge. Should you wish to cancel your registration, we will refund your registration fee less an administration fee of $100 per registered delegate, provided you have notified us in writing, by email, at least 10 business days before the start of the event. No refund is available for cancellations under 10 days.


Can I attend just the exhibition?

Yes, you can. Exhibition visitor passes allow entrance into the exhibition hall during opening hours, including the Networking Drinks session on Wednesday, 18 November. Entrance to conference presentations are not included.

Please note: Exhibition only passes are only available for those in the industry ie if you are a dealer or consultant, a radio user or are responsible for the radio communication system in your organisation. If you are not one from one of these groups your registration may be cancelled without notice. If you are unsure if you qualify for free entry please contact the organiser. Any visitor found canvassing or reported for canvassing exhibitors will be asked to leave immediately.


How can I register for the ARCIA dinner?

Dinner tickets can be purchased as part of the conference registration package. As Comms Connect does not organise the dinner we are unable to take individual bookings for the dinner. You can register to book dinner tickets or tables for the dinner at https://arcia.org.au/


I have question about the ARICA dinner, who can I ask?

You can contact ARCIA via email on info@arcia.org.au or +61 3 9012 2615


Where can I get involved on social media?

You can find all our social media links via our website, as seen at the bottom of the home page.


Can I share my pass with another person?

No. Tickets are issued to an individual and are not transferable between sessions/days.


Special access requirements

If you have any special access requirements, please contact us beforehand and we can arrange this with the venue.


What is the dress code for the event/am I required to wear my uniform?

Our preferred dress code for events is business/smart casual; but you are more than welcome to wear your organisation’s uniform instead if that is their/your preference.


How can I pay?

Payment can be made by credit card or EFT. Please register online and choose your method of payment. A tax invoice will be generated once you complete your registration. If you would like to pay an invoice via credit card you can call our office on +61 2 9186 2500


I can no longer attend, can my colleague attend instead?

Yes. Please email events@comms-connect.com.au to notify us in writing.  


Where can I enquire further?

If you have any further questions that have not been answered above please contact us on +61 2 9168 2500 or events@comms-connect.com.au