Australia’s long-awaited Next Generation Triple Zero (000) service will be introduced in stages, beginning in 2020.

Australia’s Triple Zero (000) is a well-known, long-established and very reliable emergency contact capability, which has served the country well for many years. However, in the modern era it is somewhat handicapped, in that it is a voice-only service provided via telephone. This is preventing both the public and emergency service organisations from utilising and leveraging the latest technologies and applications that now exist since the introduction of smart devices.

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By Jonathan Nally
Wednesday, 16 October, 2019