The intricacies of interconnected systems, particularly during an event, and striking a balance and importance of a link between industry control rooms and emergency services, including their control rooms. The fact that public safety communications are not considered critical infrastructure at this time, even though this has been advocated for some time. The importance of being able to communicate effectively pre, during and post emergencies and the value of exercising in a multi-industry/agency environment.
Graham Manson — Director & Founder, International Resilience Group Pty Ltd (IRG)