Public safety and emergency management

CASE STUDY: Surf Life Saving TAS: Streamlining rescue services with radio dispatch

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Theatre 1 28 November 2019 1:30 pm - 2:00 pm

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Greg Bird 

The State Operations Center and a mobile response trailer are providing dispatch via an ICOM digital radio network, co-ordinating operations and keeping their teams informed of critical activity. Whilst clear and efficient voice communications between dispatchers and users is important, real-time location data, a vital piece of information in rescue situations, has been missing.

To improve their geospatial and situational awareness SLS TAS were in need of seamless real-time GPS information to dispatch operators from each mobile or handheld radio used by their Life Savers and patrol teams. This case study outlines how SLS TAS increased their operational efficiency through location services and used improved interoperability with other public safety services such as Police.

Greg Bird – Surf Life Saving Tasmania Communications Advisor

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